How we work
Where the money actually is.
Delivery belongs to your utility, and it's fixed. Supply is the part that goes wrong, and the only part the market can price. Here's how we work it.
Or call Call Caliper Energy
How it works
Four steps, and you keep your utility.
Switching supply doesn't change who delivers your power, who reads your meter, or who you call in an outage. That stays with your utility. What changes is who sells you the energy, and what you pay for it.
01
Call us, or email a bill.
A photo of one recent bill is enough to start.
02
We read it.
Line by line, against the tariff you're on and the contract you signed.
03
We take it to the market.
We show you what came back: the rate, the term, and what's passed through, on every offer. Sometimes the answer is to do nothing, and we'll say so.
04
We watch it after you sign.
Year-round, with renewal work starting well before your contract ends.
Estimate
What a business with your bill typically saves.
Slide to your monthly electric bill. These are estimates, not a quote. Your real number depends on your bill, so we read it.
Caliper Energy estimates, as of September 2026, based on default-service prices and posted business supply offers published by state utility commissions, supply portion of the bill only. Every business is different: actual savings depend on your usage, your utility and when your contract ends, and some businesses save nothing by switching.
What we check
The eight things we check on every bill.
Industry estimates put error rates on commercial utility bills at 10–30%. Most of them are invisible unless someone reads the bill against the tariff and against the contract. This is the list we work through.
Industry estimate, not a Caliper Energy measurement.
8
checks, on every bill we read. The same eight, in the same order, every time.
01
We work with the businesses others ignore.
Gas stations, shops, small commercial. The big consulting shops won't take your call. That's who we work for.
02
We audit your bill line by line.
The same eight checks on every bill, in the same order. They're listed below.
03
We watch your renewal for you.
We watch the market year-round, and start on your renewal well before your contract ends.
04
You can see everything in a client portal.
Your contract and its renewal timeline, your bills and what we found on them, your usage, and your savings so far. One place, one sign-in.
Holdover and rollover ratesA contract that ended without anyone noticing, and a supply rate that quietly rolled to month-to-month.
For example: The contract ended in the spring. Nobody sent notice, so the next bill moved to a month-to-month rate.
Billed rate against contracted rateThe rate printed on the bill is not always the rate in the agreement that was signed.
For example: The agreement says one supply rate. The bill has been charging a higher one since the second month.
Rate class and tariff assignmentSmall accounts often stay on the tariff they were opened under, years after the load that justified it changed.
For example: A shop opened on a tariff sized for a much bigger load, and it has stayed there ever since.
Meter multipliers and CT/PT factorsA transformer ratio entered wrong multiplies every kWh on the bill. Uncommon at this size, and expensive when it happens.
For example: The bill uses a meter multiplier of 80 where the installed transformer calls for 40, so every kWh is counted twice.
Estimated readsConsecutive estimated reads that were never trued up against an actual one.
For example: Four bills in a row say "estimated", and none of them was ever trued up against an actual read.
Demand ratchetsOn a demand-metered account, one fifteen-minute spike can set your billed demand for the eleven months that follow.
For example: One hot afternoon with every cooler running set the billed demand for the next eleven months.
Sales tax and exemptionsWhether tax is being charged correctly for the account. Most retail and fuel businesses do not qualify for an exemption — we check rather than assume.
For example: Usually this one finds nothing. Sometimes tax is charged on a line that shouldn't carry it, so we check.
Contract end dates and notice deadlinesThe date your contract ends, and the earlier date by which notice has to be given. Missing the second is how the first becomes a holdover rate.
For example: The contract ends in December, but notice was due in September. Miss September and December becomes a holdover.
About
Who you are talking to.
Caliper Energy is a small brokerage working with gas stations, convenience and small retail, and similar small commercial accounts. These are the accounts most brokers pass over, because the commission on any one of them is small. We built the practice around them.
We are paid by the supplier you enrol with. Our job is to read the bill carefully, put the account in front of the market, and show you what came back, with the term and the pass-through terms on every offer rather than just a headline rate.
The name is a caliper, a tool for measuring something precisely rather than estimating it. That's how we read a bill.
Contact
Call, or email a bill.
Phone is fastest. If you would rather not talk yet, email a photo of one recent bill and we will come back to you with what we see on it. There is no form here and no sign-up.
- Phone
- Call Caliper Energy
Next step
Start with one bill.
One recent bill is enough. We read it against the tariff you're on and the contract you signed, and we come back to you with what we found, including when what we found is nothing.